Forms & Reports
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This process may be useful for clinics using MMEx and a model of care similar to the IUIH Model of Care. The focus of this workflow is on ensuring data quality and promoting proactive health care.
We would like to thank the Institute of Urban Indigenous Health (Queensland) for sharing their clinic workflows which are the framework for these workflow pages.
These workflows are intended as a guide only, to show how you might use MMEx to efficiently manage patients and workload.
Clinic managers need to ensure the following Key maintenance Measures are regularly performed.
On a daily basis, ensure all patients are correctly registered in MMEx with:
The first 3 are essential for automatic assignment of Lifetime care plan; Medicare number and expiry date are essential for billing to be processed.
Twice a week: Check all incoming pathology results and ensure results are appropriately assigned and followed up
On a Daily basis:
On a weekly basis or as required:
Every 1-3 months: User patient reporting for periodic population / database cleaning
As new users begin work:
Provide easy access to plan for what to do when / if internet connection is lost
At each Meeting with Clinic Staff:
Periodically check or push email notification of messages sent to Organisational account inbox
These searches are usually undertaken through Patient reporting. However you may use:
or any of the available reports to assist you.
Search for one variable at a time and update - missing gender, DOB, ethnicity, medicare number.
Staff sometimes use this inappropriately eg changing the status of duplicate file instead of organising for it to be merged. Incorrectly labelled patients can be adjusted – consider active status, update suburb/community & changing PHC provider to false.
Use Clinical searches to improve:
Regularly perform search of overdue Tasks to keep an eye on list and how team are coping with it (Keeping up with requests, advising of attempts and completion of task.). Use filters to sort Tasks.
On a monthly basis:
Discuss who is best placed to undertake this process with GP (and other staff that may be authorised to assign care plans e.g. Women’s Health Coordinator.
This task entails reviewing the client care plan list and editing as needed (e.g. if CKD has progressed, archive old proteinuria care plan and assign the relevant CKD stage).
On a monthly basis, search for:
Care plan searches are normally used to organise follow-up activities for population health programs also improve data quality and client care.
Manager may include these searches to consider opportunistic care delivery and program delivery. This is especially important when program staff need this support.
Search for clients with:
1.1 The number AND proportion of regular client population of service area who ARE Aboriginal and Torres Strait Islander BY gender (This becomes the Denominator - Total number of ATSI Regular clients - for other searches) MMEx Search Parameters: Numerator: Number of patients who have an Indigenous status recorded in their record.
Denominator: Total number of Regular clients.
2.1 The number AND proportion of regular Aboriginal and Torres Strait Islander clients aged 15-54 years who are up to date with an Adult Health Check - 715 (completed within the last 12 months)BY gender MMEx Search Parameters: Numerator: