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Explain it to me in 15 seconds…
MMEx is integrated with My Health Record.
Your organisation and user profiles need to be configured to enable visibility of My Health Record - this will display a link to MHR in the Patient Widget. Click on this widget to access the record.
When a user has a My Health Record that you can access you will see a green icon adjacent to the My Health Record link. There are additional coloured icons that may display - look below on this page for the key.
Opening My Health Record you will see all documents uploaded to the patient's MHR on the Documents List tab.
You can add a document to the patient's record from the Author a Document tab, or from the action menu on a progress note that you have written.
The content and format of documents added to a patient MHR is defined by ADHA.
The My Health Record is a national initiative of the Australian Digital Health Agency. My Health Record is a patient controlled eHealth record. This puts the patient in control of a Health Summary/Patient Portal of health care information. The patient can elect who see it, who can use it, and control the content within the record.
More information on the My Health Record can be gained at:
Clinical staff using MMEx can access and share information with My Health Record where this has been configured and established. This aims to guide set up and use of My Health Record through MMEx.
MMEx communicates with My Health Record on your behalf.
Audit logs will show who MMEx communicated (performed an action) on behalf of.
There is a small icon next to the ‘My Health Record’ that indicates status:
|Icon||Icon Colour||Display text|
|Green||My Health Record Exists and access is granted|
|Blue||My Health Record Exists but no access is granted|
|Dark Yellow||My Health Record doesn't appear to exist (Patient probably opted out of having a MHR)|
|Red||My Health Record Check returned an error. Patient has no IHI recorded.|
|Grey||A check for My Health Record has not been done. Click on the icon to trigger the check|
The patient must be registered and hold a My Health Record prior to accessing and using through MMEx. Patients can check or set this up though the 'My.Gov' services following this steps:
In order to gain access to the patient's eHealth Record, the following criteria must be met.
As an alternative to the patient registering themselves at elsewhere, you can choose to assist your patient with set up by selecting ‘Register for a New My Health Record’:
Make sure the patient or caregiver has some form of identification with them to accompany the registration process. Some more information is available at:
With the patient present, work though the document to complete the information required:
Once the form is completed, follow the steps to print the form, signed by the patient, upload signed version back to the patients file and once completed it can be submitted:
NB: Due to the recent amendments to the My Health Records Act 2012, which strengthen privacy controls for teens, Healthcare providers will no longer be able to register young people over the age of 14 but under 18 for a My Health Record as a child through the Assisted Registration process.
Providers can instead register these teenagers as adults. If there is an attempt to register a teen in this age bracket as a child from this time onwards, an error message stating that a “child cannot be older than 18 years of age” instead of 14 years of age will be generated. If you are contacted in relation to this error, please be aware that this is expected behaviour and the message was not updated in order to reduce the impact to you and your providers.
The patient needs to have their national IHI (Individual Health Identifier). An IHI is appointed to individuals when they are assigned a Medicare or DVA number. The IHI needs to be entered and kept up to date in the Patients Demographic Screen:
Users are able to validate the IHI or get further information is the status is not updated. IHI’s may change when demographic details change, this will sometime require the MMEx and My Health Record to re-sync if there are updates:
The IHI may be gained with the right patients details if available. Navigate to the ‘Patient IHI’ in the patient widget:
Use the ‘Search for IHI Number & Status’ button to check staus of the patient IHI:
First time access may require activation codes:
There is an option to update multiple IHIs for patients together. Open the Bulk Update IHI from the left side menu:
Follow the steps to add the patients you would like to check, by selecting Add Batch:
Set your filters and click Save
Once completed, you will be shown which patients IHI information was updated along with a list of patients where this was not successful due to missing information or an error of some type.
Once all permissions and settings are correctly established, the user should have a list of options on the My Health Record Clinical Summary:
Access is available for:
a. Documents – List of documents that exist in the patient My Health Record:
b. Author a Document – For producing a clinical information (Medications, Observations, Discharge information etc.) to go into the My Health record.
c. Details – Basic demographics, including IHI number.
d. Medicare Overview – This provides information of encounters where Medicare recorded the occasion of service. This is useful for immunisations, organ donor information and recent visits.
e. Prescription & Dispense – Shows the patients medication history and status. A number of filters are available:
f. Observation view – Where observation data exists, it will be available to view. This includes information entered by the patient, or by providers.
Each section has filters available to make finding information easier. Most information is available to download as a PDF document and able to be filed in the MMEx Patient Record.
Users are able to add clinical information to the patient My Health Record. The patient should consent to this information being entered into their My Health Record. Select ‘Author a Document’:
The following information can be shared to the patient My Health Record:
Shared Health Summary.
After confirming patient details can select what ‘History’, ‘Medications’, ‘Allergies’ can go into the patients My Health Record:
Once you select event summary, the system navigates to the patients clinical summary screen. The user is able to select a previously completed progress note, right click and select ‘Upload to My Health Record’:
Confirmation will be given once the upload is complete:
If you are treating a patient in an Emergency and want to access the patients My Health Record urgently, access can be granted under certain criteria:
If you need emergency access granted, click on the access tab, and ‘Gain Access by Emergency’ and follow the prompts: