Forms & Reports
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For On-line billing support for our clients.
If there is a break in communications or any network faults at the Medicare end, call the eBusiness team on 1800 700 199 or firstname.lastname@example.org
It is the user's responsibility to maintain and update a valid Medicare PKI certificate.
To integrate MMEx with Medicare Online Claiming, please contact the MMEx support desk on 1 300 722 926 to notify us that you wish to do so. We will then issue you with a locationID (minorID). A locationID is eight characters long and will begin with the letters ‘UWA’. LocationIDs are not your postcode or name of your site.
Next complete the
Medicare will then send you a CD in the mail with the certificate that you ordered. For more information regarding these forms you can contact the Medicare help desk on 1800 700 199.
Send the files on this CD (labeled 'fac_encrypt.p12' and fac_sign.p12'), the passcode for the certificate and a list of the providers listed on the ‘Online Claiming Banking’ form with those peoples MMEx usernames as an mmex message to the Help Desk or as an email to email@example.com
Minor IDs are unique to each vendor and we are unable to reuse your current one in MMEx. MMEx will issue you with a new Minor ID upon request. Please send an email to firstname.lastname@example.org to request your new MMEx Minor ID.
A location ID is eight characters long and will begin with the letters ‘UWA’ for use in MMEx.
If you already have Public Key Infrastructure (PKI) Site Certificates, you do not need to reapply and can use your existing certificates and use these with MMEx.
Public Key Infrastructure website. https://www.humanservices.gov.au/organisations/health-professionals/services/medicare/public-key-infrastructure
Use these forms to apply for a Human Services PKI certificate. https://www.humanservices.gov.au/organisations/health-professionals/services/medicare/public-key-infrastructure#a5
Update Provider claiming banking details. (Align provider numbers with new location ID for online claiming as a payee provider for one or more servicing providers) https://www.humanservices.gov.au/sites/default/files/2017/10/hw052-1709-f.pdf
MMEx requires some configuration to set your organisation up for billing. This configuration allows you to tailor the display and function of the billing module to suit your needs.
Configuration decisions are required around:
Detailed information about these items can be found here - Configure your Billing Module
Our MMEx helpdesk and our BA team are available to guide you through these steps if you need assistance. Please call 1 300 722 926 or email email@example.com for assistance,